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Non-Governmental Organisations (NGOs)

PROTECT, DELIVER & SUCCEED

The world of humanitarian and development aid is changing. Field staff and volunteers are no longer protected by reputation alone. From terrorism and targeted violence to the rise of pandemics, aid workers face increased risks every time they are deployed on assignment. For decades we have been supporting NGOs to protect the health, safety and wellbeing of staff and volunteers who are at home and abroad, whether it’s for business, emergency response or delivering long term projects. We help to meet your Duty of Care responsibilities by protecting your people from the health and security risks in the complex environments they operate in.

OVER 40% OF OUR NGO CLIENT MEDICAL CASES OCCUR IN COUNTRIES RATED ‘HIGH’ OR ‘EXTREME’ RISK.  

Global Medical and Security Assistance: Expert Support Anytime, Anywhere

At the core of our support structure, our global Assistance Centres deliver essential care and security interventions wherever and whenever they’re needed. Our extensive network, specialised expertise, and rapid response ensure support is always accessible, anytime, anywhere.

  • 27 Global Assistance Centres owned and operated, staffed by medical, security, aviation, and logistics specialists.
  • 24/7 support available for medical and security concerns.
  • 90 languages supported by our Assistance Centres.
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BENEFITS TO YOU AND YOUR ORGANISATION

  • Educate your Travellers Before they Depart

    Many NGO’s take extra precautions when deploying staff into high-risk countries or locations because the risks are obvious. The gaps start to appear when precautions are overlooked for travel that is perceived to be for business, of short duration or to low-risk countries. Even in seemingly benign countries and locations the security situation can change suddenly and without warning. Pre-departure preparation is important for everyone, regardless of their destination or trip duration. When considering Duty of Care obligations all staff are considered equal and should receive location briefings, health checks and screenings, and training on your organisation’s emergency response plans.
  • Assess your Risk Exposure

    Assess your risk of exposure in any location and recommend ways to mitigate the them. Provide your travellers, assignees and domestic staff with around-the clock access to local know-how.
  • Stay Connected with your Staff

    Stay connected with your employees and keep track of them. Our Workforce Resilience service supports your people every step of the way. We help them prepare for layered threat environments, monitor their location, warn them of emerging risks and provide professional health and security expertise.
More than 9,000 businesses, organisations, agencies and government bodies worldwide have integrated our services into their everyday business operations.
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