Zurich & International SOS: 24/7 Insurance & Assistance
Specifically designed for US-based companies with up to 250 employees.
International SOS, combined with Zurich American Insurance Company (Zurich), provide an unparalleled comprehensive and streamlined solution that empowers your organization to manage risks effectively, protect employees, and demonstrate your commitment to duty of care.
Financial Protection
Provided by Zurich American Insurance
- Out of Country Travel (Emergency Covered Accident & Illness) Medical Benefit*
- Medical Expense Maximum per Covered Accident & Illness: $250,000
- Deductible: $0* - Co-Insurance: 100%
- Medical Expense Benefit Sub-Limits Daily Hospital Room & Board: Average semi-private room rate per day*
- Daily Intensive Care Unit: Two times the average semi-private room rate per day*
- Daily Intensive Care Unit: Two times the average semi-private room rate per day*
- Preexisting Conditions: $25,000* - Pregnancy: $25,000
- Travel Assistance (Emergency Covered Accident & Illness) Benefit
- Medical Evacuation Maximum: 100% of covered expenses
- Medical and Non-Medical Repatriation Maximum: 100% of covered expenses
- Security Evacuation Maximum: $100,000*
- Return of Remains Maximum: 100% of covered expenses
- Hospital Admission Guarantee Maximum: $10,000*
- Visit to Hospital Maximum: $10,000
- Return of Child or/and Companion Maximum: $10,000
- Escort Services Benefit Maximum: $10,000*
- Dispatch of Physician or Specialist Maximum: $10,000*
- Aggregate Limit of Liability per Security Evacuation is $500,000*
* Terms, conditions, limitations and exclusions that apply to these Additional Benefits are in the Exclusions section below and the Policy(ies). Click here to see the full Insurance Coverage Information
Medical & Security Assistance
Provided by International SOS
12,000 health (including mental health) and security professionals ready to assist with. 24/7.
- Medical & Security Evacuation Assistance for supervised emergency evacuation, supervised repatriation and repatriation of remains (RMR)
- Unlimited 24/7 Expert Assistance: Contact one of our 27 Assistance Centers to request 24/7 support for any medical concern, including mental health, local provider referrals, and assistance during critical health incidents.
- Global Telehealth Solutions: Ensure your international travelers can connect directly with any of our highly trained and experienced health professionals via phone, instant messaging and/or video.
- Dedicated team of account executives for all your administrative questions as well as a dedicated company portal to review your subscription information.
Technology
Provided by International SOS
- Everything in One Place: With our Assistance App, you can have peace of mind knowing about your destination, being prepared and using simple click to call or text for emergencies.
- Plan Your Trip: Use the Assistance App to get information and travel tips that you need before your trip.
- Real-Time Alerts & Guidance: Get notified when alerts happen and stay safe by checking in letting us know your location.
Frequently Asked Questions
Medical assistance: refers to the advice and help we provide through our assistance centers and network providers. Our assistance centers offer medical advice, help arranging doctor's visits at accredited network providers, and coordinate evacuations. Our network providers comprise over81,000 accredited doctors, hospitals, ambulances, and medical facilities around the world. Zurich Business Travel Accident Insurance: refers to the reimbursement of medical expenses incurred during an emergency, medical visit, etc. The Zurich Business Travel Accident Policy includes coverage for Out of Country Medical Expenses ($250,000), Emergency Medical Evacuation (100% of covered expenses) and Security Evacuation ($100,000).
Yes, International SOS assistance centers are open to members 24-hours a day, 365 days a year. If you have an emergency, please call your nearest assistance center. International SOS assistance centers will accept collect calls.
Yes. International SOS coordinating doctors are available 24/7 to monitor medical assistance cases, whether it involves outpatient or hospitalized care.
Yes, you can log in to internationalsos.com with your membership number to access information on vaccination requirements, infectious diseases common in destinations, food and water safety, and tips on staying healthy while abroad. You can also call an assistance center for vaccination and medical advice for countries around the world, or you can access this information via the App.
If you have previously received prescription medication, International SOS can send these items to Global Traveler and Scholastic Traveler members, where legally permissible. Members are responsible for the cost of the items and shipping & handling charges.
Did You Know?
- 60%
of the Fortune Global 500
- +9,000
Calls for Assistance Every Day
- +2,200
Medical and Security Evacuations Performed in 2023
What our Clients say
Global Manufacturing Company
"International SOS' intelligence allowed us to coordinate with our security team on the ground to ensure a VIP could depart safely from his hotel to the airport, despite departing the country on the same day as a demonstration."Small Consulting Firm
Company owner about one of his business travelers who was not feeling well while in Nigeria: "Thank you for the timely updates via email with relevant clinical updates about my employee. I really appreciated the call from the doctor overseeing the case."Research Company
President of research company responsible for Austrian business traveler hospitalized in Canada: "The updates and managing of the discharge and flight plans were outstanding. Please know that we sincerely appreciate the hard work from International SOS during this situation."
See How We Helped Others
Passenger Reports Chest Pains on a Flight from London to Dubai
International SOS, with the support of MedAire's MedLink and International SOS Supply aviation kits, assists flight crew members in chest pain emergencies during flights.
AssistanceBusiness ContinuityDuty of CareHealthMedical Supply ChainEvacuation from Hawaii Wildfires
In early August 2023, several wildfires – fuelled by winds from a hurricane offshore – decimated parts of the Hawaiian island of Maui. Especially hard hit was Lahaina.
Business ContinuityCrisis ManagementNatural DisastersEvacuationNiger 2023 Coup
|Niger, NigerIn response to the recent coup in Niger, International SOS played a pivotal role in supporting our clients throughout the multifaceted challenges they encountered.
Business ContinuityCrisis Management