International SOS in Kazakhstan: our Capabilities

For Immediate Medical or Security Assistance Contact our Dubai Assistance Centre at +971 4 601 8777.

Your Trusted Partner in Kazakhstan for 30 Years

With over three decades of experience in Kazakhstan, we provide world-class medical and security solutions tailored to the needs of both multinational and national corporations. Our Almaty office and our clinics in Almaty and Astana deliver ISO 9001:2015-certified services, ensuring the highest standards of care and reliability.

Specialising in industries such as energy, mining, and infrastructure, we support organisations in meeting their Duty of Care to international assignees and local teams. Our comprehensive services are backed by a global network of international Assistance Centres.

Exclusive Services for Kazakhstani Citizens

We also offer pre-paid programmes for individuals and families, providing accessible and high-quality healthcare solutions through our clinics.

Why Choose Us?

All our clients benefit from:

• International Standards of Care
• Expertise in Local Healthcare Systems
• Global Medical Protocols
• 24/7 Medical Assistance & Emergency Response
• Certified Medical Supplies
• Highly Trained Medical Professionals
• Strict Confidentiality for Medical and Personal Data

Industry-Specific Check-Ups and Compliance Solutions

Our services include specialised medical check-ups designed for industries with unique needs:

• Offshore Energy UK (OEUK/OGUK) Medicals – Comprehensive examinations for employees in the offshore energy sector to ensure compliance and fitness for duty.
• Industry-Specific Compliance Services – Tailored health screenings for other sectors.

We ensure all medical evaluations align with international standards and meet both employer and industry-specific requirements.

Mental Health Support and Emotional Wellbeing Solutions

At International SOS, we are dedicated to promoting mental health and wellbeing for individuals and organisations alike. We provide comprehensive mental health services, including consultations with experienced psychiatrists and psychologists for both adults and children. Our customised corporate programmes are designed to foster a culture of workplace wellness, ensuring that your employees thrive in any environment.

Our services include Employee Assistance Programmes (EAPs) to support emotional wellbeing, counselling and stress management for both international assignees and local employees and tailored mental health workshops and training sessions aimed at enhancing workplace resilience and productivity.

To ensure accessibility and convenience, we offer services both online and offline in English, Russian, and Kazakh, making support available wherever and whenever it is needed.

With our holistic approach to mental health, we help organisations overcome challenges, build resilience, and create a more productive, supported workforce.

World-Class Aero-Medical Evacuation Services

Our 24-hour aero-medical evacuation services provide the fastest response time in the CIS. Whether through a dedicated jet air ambulance or scheduled airline evacuations, we ensure seamless coordination with major airlines and their medical teams.

Specialised Remote Site Services in Kazakhstan

Our expert team is equipped to operate and manage healthcare facilities in remote and logistically complex locations, offering:

• Emergency Assistance in Remote Areas
• Comprehensive Health Programme Design & Management
• Site Surveys & Consultancy Services
• State-of-the-Art Medical Equipment & Supplies
• Expert Medical Staffing & Training (Local & International)
• Occupational Health Programmes, Health Check-Ups & Vaccinations
• First Aid Kits & Training in English & Russian

With a focus on safety, compliance, and employee well-being, we deliver tailored solutions that meet your specific operational needs and budget.