International SOS in United States: our Capabilities

For medical or security assistance please contact our Philadelphia Assistance Centre on +1 215 942 8226.

International SOS is the world’s leading provider of medical assistance, international healthcare and security services to U.S. clients.

For nearly 40 years, millions of people put their trust in us to help them during their stay abroad. We work with businesses, governments, NGOs, academic institutions, and currently provide key services to the majority of the Fortune 500 companies. 

We provide services to:

• Corporations who depend on us for 24-hour global protection of their employees and dependants. We offer a full range of medical, security and online services through actionable insights.
• Energy, mining and infrastructure companies and government organisations that operate in remote areas or developing countries and need access to international standards of primary healthcare and emergency medical services.
• Banking, credit card companies that want to incorporate our assistance services as a value-added feature in their products.
• Colleges and universities who want to provide peace of mind to parents, students, faculty, and staff worldwide. The scholastic programme offers overseas assistance, crisis management support and evacuation coverage for medical and political emergencies, as well as online workforce management tools. This programme is usually managed and implemented on campus by the offices of risk management and international education.

For companies who are unfamiliar with accessing medical care in the United States, we can manage the costs of hospitalisation and take care of your mobile workforce during their stay here. We can negotiate treatment rates on your behalf and take care of the claims management process.

International SOS Insights & Services are also available on an individual basis to anyone including vacationers or students visiting friends and relatives overseas – anyone who needs a trusted friend to call in an emergency. Our 24-hour Assistance Centre in Philadelphia coordinates assistance services in North, Central and South America and the Caribbean. Employees can call from anywhere in the world to speak with our coordinators for advice, information and translation assistance with over 100 languages and dialects.

Our capabilities also include integrated medical services, such as on-site healthcare professionals, Occupational Health services, 24/7 emergency response, clinical governance, medical supply, health advisory, and digital tools and data management systems. Our comprehensive health and wellbeing solutions are delivered to over 50,000 employees at over 40 sites across the United States, catering to the needs of various sectors, including construction and infrastructure, offshore and maritime health, industrial turnaround, corporate health, project shutdown, and manufacturing.

Like many International SOS Assistance Centres, Philadelphia has a dedicated group of Japanese staff for our Japanese clients and members. They liaise with our Tokyo Assistance Centre to facilitate services throughout the Americas.

For full details of all our services, please call or email us.